mr ferdyPrivacy Policy

What Data We Collect on mr ferdy

We at mr ferdy collect the following information when you create an account and use our platform:

• Email and password: Required to create your account and authenticate your login.
• Identity documents: Government-issued ID (KTP, passport, or driver's license) and date of birth, required for account verification before deposit.
• Payment information: Payment method type (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) and transaction history, collected to process deposits and withdrawals.
• Account activity: Login timestamps, deposit and withdrawal records, and market activity (sportsbook, live-dealer, slot games) logged for security and compliance purposes.
• Device and connection data: IP address, browser type, and device identifier, collected to detect fraud and prevent unauthorized access.

We do not collect your full payment card details or bank account numbers. When you deposit via online payment, e-wallet, mobile banking, or local payment, your payment provider handles the transaction directly. When you use a bank virtual account through online payment, e-wallet, mobile banking, or local payment, we receive only a confirmation that the transfer was completed—we do not store your bank credentials.

How We Use Your Data on mr ferdy

We at mr ferdy use your data for the following purposes:

• Account verification: We verify your identity using your government-issued ID and date of birth to comply with anti-fraud standards and prevent underage access.
• Payment processing: We use your payment method information to process deposits and withdrawals. We do not store your payment details between sessions.
• Fraud detection: We analyze login patterns, IP addresses, and transaction history to detect suspicious activity and protect your account.
• Compliance: We retain account records and transaction history to comply with applicable regulations and respond to legal requests.
• Account support: We use your email to send account notifications (verification confirmations, deposit receipts, withdrawal confirmations) and respond to support inquiries.

We do not use your data for marketing, advertising, or promotional purposes. We do not sell your information to third parties. We do not share your identity documents or payment information with external companies except where required by law or to process your payment (e.g., your payment provider receives confirmation that a transfer was authorized).

Third-Party Processors and Data Sharing

We at mr ferdy work with third-party service providers to operate our platform. These processors include payment providers (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment), cloud-hosting providers, and fraud-detection services. We share only the minimum data necessary for each processor to perform their function.

When you deposit via online payment, e-wallet, or mobile banking, those providers receive your transaction details directly from your device—we do not pass your payment information through our servers. When you use a bank virtual account, your bank receives the transfer request from our payment processor, and we receive only a confirmation that the transfer was completed.

Our cloud-hosting provider stores your encrypted account data (email, hashed password, identity verification status). Our fraud-detection service analyzes login patterns and transaction history to flag suspicious activity. Both processors are bound by data-protection agreements and are prohibited from using your data for any purpose other than providing their service to mr ferdy.

Cookies and Tracking on mr ferdy

We at mr ferdy use cookies to maintain your login session and remember your account preferences. These are session cookies that expire when you close your browser. We do not use tracking cookies or third-party analytics that follow you across the web.

We do not use cookies to collect behavioral data or build a profile of your activity outside mr ferdy. We do not share cookie data with advertisers or marketing platforms. If you disable cookies in your browser, you will not be able to log in to mr ferdy.

How Long We Keep Your Data

We at mr ferdy retain your account data for as long as your account is active. If you request account deletion, we remove your personal information (email, identity documents, payment history) within 30 days, except where we are required by law to retain records for compliance purposes.

We retain transaction records (deposits, withdrawals, sportsbook activity) for a minimum of seven years to comply with anti-fraud and regulatory requirements. These records are encrypted and access-restricted. We do not use retained transaction data for any purpose other than legal compliance and fraud investigation.

Your Rights on mr ferdy

You have the right to request access to your personal data, request corrections to inaccurate information, and request deletion of your account. To exercise these rights, contact our support team via email. We will respond to your request within a standard window.

You have the right to withdraw consent for data processing at any time. If you withdraw consent, we will no longer process your data for non-essential purposes (e.g., marketing notifications), but we will continue to process data necessary for account security and legal compliance.

Security Measures on mr ferdy

We at mr ferdy use industry-standard encryption (TLS/SSL) to protect your connection to our platform. Your password is hashed using a secure algorithm and is never stored in plain text. Your identity documents and payment information are encrypted at rest and access-restricted to authorized staff only.

We maintain access logs and monitor for unauthorized access attempts. If we detect suspicious activity on your account, we will notify you via email and may temporarily restrict access until you verify your identity. We do not guarantee that our security measures are impenetrable, but we undertake to maintain reasonable protections against unauthorized access and data loss.

Contact Us About Privacy on mr ferdy

If you have questions about this privacy policy, your data, or our data practices, contact our support team via email. We respond to privacy inquiries in English and will address your concerns within a standard window.

If you believe we have mishandled your data or violated this policy, you have the right to lodge a complaint with the relevant data-protection authority in your jurisdiction.

Updates to This Privacy Policy

We at mr ferdy may update this privacy policy from time to time to reflect changes in our data practices or applicable law. We will notify you of material changes via email or by posting a notice on our platform. Your continued use of mr ferdy after such notice constitutes acceptance of the updated policy.

This policy was last updated in 2024. We encourage you to review it periodically to stay informed about how we protect your data.

Summary: Your Data on mr ferdy

We at mr ferdy collect only the data necessary to verify your account, process payments, and comply with anti-fraud standards. We encrypt your data in transit and at rest, and we do not sell your information to third parties. We retain transaction records for compliance purposes and delete personal information upon request (except where law requires retention).

Your rights include access to your data, correction of inaccurate information, and deletion of your account. We respond to privacy requests within a standard window. If you have questions about this policy or your data, contact our support team via email.

Our services are available only where local law permits. We encourage you to review this policy and verify that our data practices comply with your jurisdiction's regulations before creating an account.